Objective

The Change Management Advisor plays a crucial role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. The advisor focuses on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.

Description

Guides organizational transitions to achieve desired business outcomes.

Sample Questions

• How to best identify key stakeholders?
• How to assess change readiness effectively?
• What strategies are effective in managing resistance to change?
• How to align the leadership team on the change vision?

Key Functions

1. Apply a structured methodology and lead change management activities. 2. Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. 3. Support the design, development, delivery and management of communications. 4. Conduct impact analyses, assess change readiness and identify key stakeholders. 5. Provide input, document requirements and support the design and delivery of training programs. 6. Complete change management assessments. 7. Identify, analyze and prepare risk mitigation tactics. 8. Identify and manage anticipated resistance. 9. Consult and coach project teams. 10. Support organizational design and definition of roles and responsibilities.

Required Skills

1. Knowledge of change management principles, methodologies and tools. 2. Exceptional communication skills, both written and verbal. 3. Excellent active listening skills. 4. Ability to clearly articulate messages to a variety of audiences. 5. Ability to establish and maintain strong relationships. 6. Ability to influence others and move toward a common vision or goal. 7. Flexible and adaptable; able to work in ambiguous situations. 8. Resilient and tenacious with a propensity to persevere. 9. Forward looking with a holistic approach. 10. Organized with a natural inclination for planning strategy and tactics.